Deliveries Only in South Wales and Bristol

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Established in 2003

Like a trade card, but better.

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Fed up of poor customer service?

Read what our customers have to say about our award winning customer service at Miles Hire
Amazing Service
Amazing ServiceMichael Reid
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Thank you so much Miles hire! I had a problem last weeks as my pallet of bricks were broken so after booking equipment with miles hire, I had to cancel at short notice, Ben was really great about it all and refunded straight away, Today I get a call from logistics company saying they were on their way with my new pallet, again Ben help me super fast to get a pump truck to me within half an hour! Amazing service, thanks guys, will always order my hires with you!
Excellent Service
Excellent ServiceJohn Grey
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As always Customer Service is second to none at Miles Hire, nothing is too much trouble for the staff. Katie was very knowledgeable and accommodating with our requests for extending leasing times and the products are in always in excellent condition.
Very Professional
Very ProfessionalLynda Gibbs
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Posting on behalf of Carpo's ltd. We would like to say a huge thank you to you guys and your top class service. Ben and Neil are always friendly and polite, nothing is ever too much trouble for them always willing to help in any way possible. very professional service from the ordering to the delivery driver. Thanks guys xxxx

Unable to speak with real people?

We’re not just real, we’re awesome.

With your trade account you will receive a dedicated account manager who will get to know your business and your unique requirements.

You can contact them anytime during office hours (with an emergency breakdown out-of-hours line).

Meet Tim, our Swansea Branch Manager. Yep, he’s as awesome as he looks.

Losing money waiting for tools on site?

Time is money, we get it.

Picture it; you’re in the middle of a job and the key piece of equipment you’re using has broken down – there’s nothing worse. You’re trying to get your hands on a replacement but your supplier said it’ll be tomorrow before they can get you what you need. Do you send the team home? Do you down tools and work on something less priority? No.

Call Miles Hire and get the tools you need when you need them. We’ll get a replacement to your site within 2 hours. No lost time. Happy customers.

Struggling with inaccurate invoices?

We break it down

We make invoicing simple. Your customer portal will house all of your invoices broken directly down to item, location, date and time, so you’ll no longer need to spend countless hours working through invoice queries.

Complete transparency

View all hires in real time with our customer portal. Search through previous hires, all equipment on-hire and items that are due for off hire.

No lost time

Keep track of your long-term equipment and their servicing status with our real time service tracking. Know what needs attention and when, and we’ll replace the item to make sure there’s no lost time.

How much could you save?

1 Hour

200 Hours


Saved through lost time & invoice queries*

*Money saved based on an average hourly rate of £14 plus employment costs.

Excellent Service
Excellent ServiceRichard Morris
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Excellent service from everyone I spoke to at the Swansea branch, plant was delivered first thing in great condition and was collected without fuss, will definitely use Miles Hire in the future.
Very Helpful
Very HelpfulTom Duxbury
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Local firm with the personal touch. Equipment is well maintained, delivered on time and prices are as good as anybody. Staff are happy to answer any questions and help and advise.
Highly Recommend
Highly RecommendPaul Davies
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Initial online chat service from Ben was excellent. Ben then dealt with my hire in the office and was most helpful. The hire was a dehumidifier, the cost of which was very reasonable for a weeks hire. On returning the item, Katie was again extremely helpful and professional. Would definitely use Miles Hire again - highly recommended.


Let us give your business the service it deserves. Sign up to a Miles Hire Trade Account and get FREE delivery on your first order.

Tried. Tested. Trusted.

For decades, we’ve been building our reputation within the local community for doing good work with great people. We’re trusted by several businesses and organisations who rely on the fast delivery, quality equipment and first-class service we’re renowned for. Many of our Trade Account customers have been with us for years – true testament to the passion we invest into our customer experience.

Need some help?

Contact Jo-Ann

We believe in quality service, no matter your business size. This is why we’ll arrange your first call with our Head of Customer Communications, and Miles Hire Family member, Jo-Ann.

No call centres, just real, honest people.


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