We are a proud, independent Welsh business that has been in the family for two generations and is now run by directors and brothers, Ryan and Darren Miles.
Ryan commented “Plant and tool hire has been in our family for over 30 years. Before Miles Hire there was DSM plant hire, our father’s hire company (David Sydney Miles: DSM), which was dissolved into Miles Hire 14 years ago when it became the three of us, myself, Darren and our father. When our father passed away suddenly 11 years ago, we were left with a fledgling business that was about to hit the rocky shores of a recession.
“It was a trial by fire without our fathers experience but we battled through, working all the hours we could to keep Miles Hire going, chasing down every opportunity but maintaining the belief that our father instilled in us about customer service being our top priority. This was challenging when competitors were trying to give equipment away at rates we could not match but we continued that belief even during difficult times. Not only is it now one of our greatest strengths, it’s what sets us apart from the competition and keeps customers coming back”.
